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Referring to Behavioral Health

Information for community partners and health care professionals to refer patients and clients for behavioral health services.

VNS Health has a long history of meeting the needs of individuals with complex mental health and substance use conditions, and behavioral health is an integral part of the high-quality, compassionate care we provide.

Our services span the continuum of behavioral health needs, including: 

  • Crisis intervention
  • Outreach and engagement
  • Integrated care management
  • Family advocacy and peer support
  • Psychiatric assessment
  • Outpatient mental health treatment
  • Medication management
  • Substance use assessment and care management

The goal: Partner with you to enable your patients and clients to remain out of hospitals or behavioral health facilities and in their communities.

For information or to refer a patient or client to a VNS Health community mental health program, please complete the Behavioral Health Referral Form.

Eligibility Criteria and Referral Information

Our interdisciplinary teams provide care for vulnerable community members of all ages and in all boroughs of New York City, regardless of their ability to pay.

The programs below require a referral. We also offer programs that your patients, clients, and their family members can access directly without a referral. Our comprehensive list of programs and services includes eligibility requirements and can be filtered by age, location, and need.

Programs for Adults of All Ages

ProgramBoroughAgeServices
Health HomeBronx
Brooklyn
Manhattan
Age 21+Comprehensive care coordination integrating medical and behavioral health service needs for those with mental health and/or substance use conditions, HIV/AIDS, and/or multiple chronic illnesses. Active Medicaid required.
Adult Mobile Crisis Teams*Bronx Brooklyn
Queens
Age 21+Rapid, in-home mental health assessment and linkage to services for people who are experiencing — or are at risk of experiencing — a mental health crisis.
*To refer to the Adult Mobile Crisis Teams, call 988, or call 1-888-NYC-WELL (1-888-692-9355); press 3 for Spanish

Programs for Older Adults

ProgramBoroughAgeServices
Geriatric Mental Health Treatment ServicesBronxAge 55+Free in-home therapy for older adults to address depression provided by funding from New York City Council.
Geriatric Community OutreachBronx
Manhattan
Bronx: 60+
Manhattan: 65+
Assessment, supportive counseling, and linkage to community services for older adults.

Programs for Children and Families

ProgramBoroughAgeServices
Children and Family Support TeamBronxAge 5–17Comprehensive assessment and short-term crisis intervention case management, and family support for seriously emotionally disturbed children and their families.
Children’s Health HomeBronx
Manhattan
Age 6–21Comprehensive care coordination integrating medical and behavioral health service needs for those with behavioral health and/or multiple chronic illnesses. Active Medicaid required.
Children’s Mobile Crisis Teams*Bronx Brooklyn QueensAge 0–20Rapid in-home mental health assessment and linkage to services for children and adolescents who are experiencing — or are at risk of experiencing — a mental health crisis.
*To refer to the Children’s Mobile Crisis Teams, call 988, or call 1-888-NYC-WELL (1-888-692-9355); press 3 for Spanish
Outpatient Mental Health ClinicBronxAge 5+Comprehensive assessment, treatment, and medication management for seriously emotionally disturbed children and their families. Insurance required.
Home-Based Crisis Intervention Bronx BrooklynAge 5–18Short-term, in-home services for families with children or adolescents who are at risk of hospitalization due to serious mental health conditions.

Behavioral Health Post-Acute Transitional Care

VNS Health works in close collaboration with health plan and provider teams to provide post-acute transitional care to individuals with chronic and complex behavioral health conditions.

Our early intervention solutions are designed to interrupt the cycle of inpatient and emergency department admissions and readmissions and improve overall health outcomes.

We deliver comprehensive, interdisciplinary care management and treatment, at increasing levels of intensity, deploying integrated, needs-based clinical support and resources — at home and in the community.

Learn About Transitional Care Solutions

Make a Referral to Behavioral Health

If this is a medical emergency, please call 911! If this is a mental health emergency, please call 988!

NOTE: Please complete this form with your name and contact information. Do not use the name of the person you are interested in referring.

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Your Name*
Best Days to Contact You:*
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Program(s) of Interest:*
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Related Resources

Referring to Hospice Care

Referring to Home Care

Make a referral to Behavioral Health.

Refer patients to VNS Health.