VNS Health HELPS
by VNS Health Management Services Organization
VNS Health HELPS is an easy-to-use tasking tool that calculates personal care service (PCS) hours for health plan members quickly, easily, and accurately.
Save valuable planning time and improve at-home care performance with PCS recommendations based on trusted, clinical evidence.

Make the Right Personal Service Care Decisions at the Right Time, for Health Plan Members
High-risk, medically complex members require highly individualized care plans. Personal care service (PCS) hours must be assigned quickly and accurately, while remaining consistent with members’ actual needs.
VNS Health HELPS delivers rapid, data-driven recommendations to optimize PCS hours for members, saving valuable planning time and improving program performance.

Consistent, Accurate Recommendations for PCS Hours
VNS Health HELPS automates PCS recommendations based on your members’ Uniform Assessment System results.
Developing precise home-based care assignments helps to strengthen the alignment between health plan risk scores and PM/PM utilization. Now your team can deliver a better care experience to members while significantly reducing program costs associated with misaligned service hours.

Functional Risk Analytics
VNS Health HELPS uses a proprietary algorithm that has successfully guided over 70,000 consistent, evidence-based PCS plan authorizations.
Care teams, and the members they serve, can trust that the number of PCS hours HELPS recommends is always based on proven, clinical data.
What does VNS Health HELPS
mean for your care team?
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Create extremely accurate PCS plans in less time.
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Get trusted, clinically based recommendations that match members’ actual care needs.
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Use our industry-leading functional risk analytics standardize PCS outcomes for stronger alignment between risk scores and utilization.
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Generate custom reporting to track and manage program performance all in one place.
View the VNS Health HELPS Service Level Agreement.